Retail Operations & Customer Service Executive

Internship
Mode On-Site
AreasCustomer SupportOperations
DomainCircular EconomySustainable Fashion
PayStipend
Email
Retail Operations & Customer Service Executive

PDF, DOC or DOCX · max 4 MB

Retail Operations & Customer Service Executive

PDF, DOC or DOCX · max 4 MB

About This Role

EcoDhaga is India's first circular fashion re-commerce brand focusing on post-consumer textiles. We help individuals, communities, and organisations extend the life of textiles through decluttering solutions, circular fashion access, thrifting, upcycling, recycling, awareness programmes, and other circular economy initiatives.

As a…

Important Notes

  • This is a work-from-office role based in Bengaluru.
  • Candidates must complete a one-week induction followed by a six-month internship.
  • Successful completion of the internship may lead to a full-time opportunity based on performance.
  • Availability to work on weekends and during events is required (weekly off provided).
  • Basic computer proficiency is essential.
  • Training will be provided…

The Role

What You'll Do

  • Manage in-store inventory and displays.
  • Maintain inventory registers and stock trackers.
  • Create attractive visual merchandising displays.
  • Assist walk-in customers with purchases and declutter drop-offs.
  • Respond to customer enquiries via phone
  • Handle billing, invoicing, packaging and post-purchase follow-ups.
  • Digitise and maintain customer records on the website backend and WhatsApp Business.
  • Support the team during events, photoshoots and daily operations.

What You Bring

  • 0–2 years of experience in retail, customer service, operations. Freshers are welcome to apply.
  • Excellent communication skills in English. Knowledge of Hindi or Kannada is an advantage.
  • Comfortable interacting with customers.
  • Customer-first attitude with strong problem-solving skills.
  • Strong organisational skills with attention to detail.
  • Interest in sustainable fashion and circular economy is preferred.

Know More About the Brand

EcoDhaga Circular Fashion Experience Centre, Koramangala, Bengaluru, Karnataka, India

Confirmed directly by the hiring organisation. We still recommend checking their official job posting before applying, as details may have been updated since.

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